Privacy Policy

1. Business Identity

STech Services & Engineering is an independent appliance service provider operating in Coimbatore.

Address: 13-C1, Ganesh Layout, Ganapathy, Coimbatore - 641006, Tamil Nadu, India

Email: info@stech.com | Phone: +91 75300 77113

2. Information We Collect

When you contact us by call, WhatsApp, or form, we may collect your name, phone number, email, service address, appliance details, and service request notes.

3. How We Use Your Information

We use collected information to schedule appointments, provide repairs, communicate updates, generate invoices, improve service quality, and respond to customer queries.

4. Google Ads and Analytics Disclosure

Our site may use Google technologies such as Google Ads conversion tracking, remarketing tags, and Google Analytics (including GA4) to measure ad effectiveness and improve user experience.

These tools may use cookies, device identifiers, and ad interaction data (for example, ad click information) to attribute conversions and optimize campaigns.

If remarketing is enabled, users may see our ads on third-party websites based on previous interaction with this site.

5. Cookies and Similar Technologies

We may use essential, analytics, and advertising cookies. Cookies help us remember preferences, understand traffic behavior, and evaluate campaign performance.

6. Data Sharing

We do not sell your personal data. We may share necessary information with technicians, service partners, or technology providers only to fulfill service requests and run business operations.

7. Data Retention

We retain personal data only for as long as needed to deliver services, maintain records, comply with legal obligations, and resolve disputes.

8. Your Choices and Controls

You can manage ad personalization via Google Ads Settings and clear/manage cookies from your browser settings.

You can request data access, correction, or deletion by contacting us at info@stech.com.

9. Security

We use reasonable administrative and technical safeguards to protect information, but no internet transmission system is fully secure.

10. Children

Our services are not directed to children under 18 years. We do not knowingly collect children’s personal data.

11. Policy Updates

We may update this policy from time to time. Changes are effective when posted on this page with a revised "Last updated" date.